Success Stories with HachiAI IDWs

Discover how forward-thinking enterprises are automating daily operations, reducing errors, and reclaiming thousands of productive hours.

Featured Case Study

Real Estate & Facilities MgmtHospitalityFinance, Operations

Canadian Retirement Living Company Automates 30,000+ AP Queries Responses in Yardi ERP

Hours Reclaimed

2,400+

Auto-Resolution Rate

70%

Read Full Case Study

Latest Success Stories

Logistics & Supply Chain

LATAM Digital Freight Forwarder Reclaims 4,000+ Hours with Automated A/R Processing in Oracle NetSuite

Outcome

$123M+ Collected in CPR

Challenge: Staff manually chased payments across NetSuite, Gmail, and spreadsheets, tracking reminders and updating records one invoice at a time.

Solution: An IDW retrieves AR reports, runs automated reminder sequences, detects payment confirmations, and posts validated entries directly to NetSuite.

FinanceRead Story
Non-Profit

Top Canadian Charity Processes 96,000+ Donations with Automated Donor Matching in Blackbaud Luminate & Raiser’s Edge

Outcome

2+ FTEs Freed

Challenge: Staff manually logged into Luminate Online to extract donations details, matched each to existing donor profiles in Raiser’s Edge, and validated addresses one by one while data quality errors piled up across thousands of records

Solution: An IDW that pulls donations from Luminate Online, matches donors against Raiser’s Edge, validates addresses via Canada Post API, and assembles clean batch files for staff review

Finance, OperationsRead Story
Automotive

Leading UAE Automotive Distributor Automates 3,000+ Annual Sales Offers in Pact RevenU ERP

Outcome

90% Fewer Errors

Challenge: Sales teams processed every inquiry manually using a 10 step process across Excel, Pact RevenU, and AutoCat, cleaning duplicates and fixing ERP errors before posting.

Solution: An IDW automates the full inquiry-to-offer cycle, from email intake to ERP posting, including TP lookup, validation, and error resolution.

Sales & MarketingRead Story

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