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HachiAI Privacy Policy

Effective Date: 6/26/2025

HachiAI (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Who We Are

HachiAI provides AI-powered virtual workers to help businesses automate operational processes. Our registered office is located in Ontario, Canada.

2. Information We Collect

Information You Provide to Us

We collect personal information you provide when you:

  • Fill out the “Get Started” form on our website
  • Contact us via email or other means
  • Engage with us for service inquiries

This may include your name, business email, company name, phone number, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring URL
  • Device and operating system info

We collect this via:

  • Cookies
  • Google Analytics
  • Other tracking technologies (e.g., standard WordPress cookies and plugins)

You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide support
  • Improve our website and marketing effectiveness
  • Analyze user behavior and website performance

Maintain security and prevent abuse

4. How We Handle Client Data

Our AI agents operate primarily on virtual machines hosted locally on client systems. In these environments, agents may process:

  • Client system data
  • Personally identifiable information (PII)
  • Operational or financial records

Important Note:

HachiAI does not transmit client data from these local environments to our servers unless explicitly agreed upon. Data remains within the client’s infrastructure, and clients retain full control and ownership of their data.

5. Legal Basis for Processing (for international users)

For individuals located in the European Union (GDPR) or California (CCPA):

  • We rely on your consent for any optional marketing communications
  • We process necessary data under legitimate interest to provide our services
  • You have rights to access, correct, or delete your data

6. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service providers who support our website or business operations
  • Legal authorities, if required to comply with applicable laws
  • Partners under strict confidentiality, where necessary to deliver services

7. Data Security

We implement industry-standard security measures, including:

  • Secure website connections (HTTPS)
  • Role-based access control for internal systems

Isolation of AI agents within local client environments

8. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct or delete your data
  • Withdraw consent for marketing
  • Request more information about how we process your data

To exercise these rights, contact us at: contact@hachiai.com

9. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the “Effective Date” at the top.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

HachiAI Legal & Compliance
contact@hachiai.com