.png)
AP inbox backlog
Property AP piles up in shared inboxes. Teams open every email, sort invoices and statements, check duplicate files, code by property, and upload to Yardi or MRI by hand.
Move property work faster, without adding back-office headcount.
HachiAI builds and runs Intelligent Digital Workers that run property back-office roles: AP invoice processing, vendor onboarding, lease administration, tenant and resident billing, and facilities compliance, all inside Yardi, MRI, and the inboxes, portals, and drives you already use. Your team stays on residents, tenants, assets, and decisions while the work keeps moving across residences and portfolios.
Full audit trails. Payment after results. Human in the loop. Live in weeks.
75,000Annual invoices
98%Accuracy
3,100Vendors supported
Yardilarge AP environment
ISO 27001 CertifiedISO 42001 CertifiedGDPR Compliant
Works across the systems that run your properties.
Building EnginesAngus
vendor portalspayment portalslease foldersshared drivesand 200+ business platforms.Your team is running the work between property systems.
Most property management software handles its own lane. The costly work sits between AP inboxes, vendor portals, lease folders, facilities tools, Yardi, MRI, and spreadsheets.
Vendor onboarding drags
New vendors mean tax forms, insurance certificates, banking details, approvals, and property assignments. Missing fields turn a routine setup into days of follow-up.
Work orders lose context
Requests come from email, tenant portals, calls, spreadsheets, and site teams. By the time a vendor is assigned, the reason, evidence, and approval path are often scattered.
Lease and admin docs are buried
Lease amendments, rent changes, insurance docs, and compliance files live across folders and inboxes. Teams search, rename, upload, and chase versions when a deadline hits.
Tenant and resident billing needs manual checks
Charges, credits, utilities, and rent adjustments need property-level review. One wrong code can create rework for accounting, site teams, and residents or tenants.
Visibility comes from chasing updates
Leaders ask for status because the work is split across systems. AP queues, vendor issues, facilities requests, and compliance evidence are tracked after the fact.
Intelligent Digital Workers run property operations roles inside the systems you already use.
Each Intelligent Digital Worker owns a property operations role end to end. It reads, validates, updates systems, and escalates only the exceptions.
HachiAI designs, deploys, runs, and manages these IDWs as a fully managed service, so your team does not need to hire an AI team to keep them working.
One IDW coordinates specialized AI agents so the role runs as one accountable worker.
AP Invoice Processing AI Agent
Reads AP inboxes, classifies invoices, statements, utilities, and exceptions, extracts data, applies GL and property codes, checks duplicates, and uploads to Yardi or MRI.
Outputcoded invoices ready for approval
WORKFLOW TRACE
01Reads AP inboxesPassed
02Classifies invoices and statementsPassed
03Extracts dataPassed
04Applies GL and property codesPassed
05Checks duplicatesPassed
06Uploads to Yardi or MRIOutcome
Human review on exceptionsEvery action logged
Vendor Onboarding AI Agent
Collects tax forms, insurance certificates, banking details, contracts, and approvals. Validates required fields and creates or updates vendor records.
Outputclean vendor master and fewer follow-ups
WORKFLOW TRACE
01Collects tax formsPassed
02Collects insurance certificatesPassed
03Collects banking details and contractsPassed
04Validates required fieldsPassed
05Creates or updates vendor recordsOutcome
Human review on exceptionsEvery action logged
Work Order Intake AI Agent
Reads resident, tenant, site-team, and vendor requests from email or portals. Classifies issue type, checks priority, opens the work order, and attaches evidence.
Outputclean work orders and faster routing
WORKFLOW TRACE
01Reads requests from email or portalsPassed
02Classifies issue typePassed
03Checks priorityPassed
04Opens the work orderPassed
05Attaches evidenceOutcome
Human review on exceptionsEvery action logged
Lease Administration AI Agent
Extracts clauses, dates, rent steps, renewal terms, insurance requirements, and notices from lease documents, then files updates and routes exceptions.
Outputlease dates, document index, review queue
WORKFLOW TRACE
01Extracts clauses and datesPassed
02Extracts rent steps and renewal termsPassed
03Extracts insurance requirements and noticesPassed
04Files updatesPassed
05Routes exceptionsOutcome
Human review on exceptionsEvery action logged
Tenant and Resident Billing AI Agent
Checks rent, utilities, service charges, credits, and adjustments against property rules and source documents, then prepares validated entries.
Outputclean billing batches and fewer disputes
WORKFLOW TRACE
01Checks rent and utilitiesPassed
02Checks service charges and creditsPassed
03Checks adjustments against property rulesPassed
04Checks source documentsPassed
05Prepares validated entriesOutcome
Human review on exceptionsEvery action logged
Facilities Compliance AI Agent
Tracks permits, inspections, COIs, service records, and maintenance evidence across folders and portals, then flags missing items before deadlines.
Outputevidence packs, renewal alerts, compliance queue
WORKFLOW TRACE
01Tracks permits and inspectionsPassed
02Tracks COIs and service recordsPassed
03Tracks maintenance evidencePassed
04Flags missing items before deadlinesOutcome
Human review on exceptionsEvery action logged
Property results from live deployments.
Every result below is from a live property or facilities deployment, shown anonymized by industry. Client logos elsewhere on this site are illustrative of the companies we serve and are not tied to specific results.
Senior Living Giant Automates A/P Invoice Processing Across 90+ Residences and 3,000+ Vendors in Yardi
Outcome350+ Invoices Processed Daily
Read Story Canadian Retirement Living Company Automates 30,000+ AP Queries Responses in Yardi ERP
Outcome2,400+ Hours Reclaimed
Read Story 60% fasterA Gulf retailer runs utility-invoice posting in Microsoft Dynamics 365, processing 3,300+ invoices with correct coding and automatic archiving.
Read StoryProperty work needs more than a model that can read a document.
Public models can summarize leases or draft emails. Real estate automation needs controlled writes into property systems, evidence for every action, and judgment paths that match each property, vendor, and approval rule.
Transaction-grade accuracy
The 99%+ accuracy AP invoices, lease dates, billing entries, and work orders demand, with human approval on edge cases and evidence behind every write.
SLA Backed
HachiAI designs, deploys, runs, monitors, and improves each IDW as a fully managed service, measured against the operating scope you approve.
Model agnostic
For each step the worker picks the right model or tool for the task, whether Claude, GPT, Gemini, a private local model, RPA, or UI automation, so accuracy stays high without betting your operation on one vendor.
Controls and security
Access validation, approval gates, document evidence, and audit trails are built into the worker from the start. ISO 27001 & ISO 42001 certified, GDPR compliant.
What makes the IDW™ different?
Beyond OCR
OCR can read an invoice or lease. The IDW validates it, applies the property rules, routes exceptions, updates the system, and records evidence.
Beyond RPA
Scripted automation struggles when screens, documents, vendors, or property rules change. IDWs handle unstructured inputs, exceptions, and property-specific judgment paths.
Beyond a copilot
A copilot can help staff draft or search. An IDW carries the repeatable role under approved permissions and brings the team only the items that need judgment.
From your real property process to live production, in weeks.
We begin with how work actually moves through AP, vendors, leases, billing, work orders, and compliance, then build the worker around it.
Private, governed, audit-ready by default.
Every property IDW runs under the controls your back office already needs: approval thresholds, property-level permissions, segregation of duties, document evidence, and a before-and-after record on every system update.
Approval and validation gates
High-value invoices, vendor banking changes, lease changes, billing adjustments, and low-confidence matches pause for review before anything is posted.
Segregation of duties
The IDW follows your approval matrix. It cannot create a vendor, approve a payment, and post a sensitive transaction through one unchecked path.
Audit evidence
Every action is tied to the source document, extracted fields, checks performed, approval received, timestamp, user context, and final system update.
Data privacy
Resident, tenant, vendor, and property data stays in the deployment environment you choose. The IDW only uses the systems and fields needed for the approved workflow.
Rollback and corrections
When an entry needs to be corrected, the record keeps the full history so accounting, property managers, and auditors can see what changed and why.
Scoped access
The IDW receives access only to the systems, properties, and actions required for its role. No broad credentials and no open-ended access.
What leaders ask first.
What is an Intelligent Digital Worker (IDW)?
An IDW is a governed AI worker that runs a complete job role inside your existing systems: it reads the documents, applies your rules, makes policy-based decisions, acts across your ERP, CRM, and legacy tools, and routes the exceptions to a person. It owns the role, not a single task.
Which property management systems do you work with?
HachiAI works inside the systems you already use, including Yardi, MRI Software, RealPage, AppFolio, facilities platforms, email, spreadsheets, shared drives, and vendor portals. Where an API exists, we use it. Where it does not, the IDW can work through governed UI automation.
Can it automate AP without changing our property management system?
Yes. The IDW can read AP inboxes, sort documents, detect duplicates, extract invoice fields, apply property and GL rules, route exceptions, and upload or prepare entries inside the approved system path.
How does it handle lease, vendor, or billing exceptions?
Exceptions are routed with the source document, the checks performed, the reason for escalation, and the recommended next step. Your team reviews the exception instead of rebuilding the context from scratch.
When do we pay?
You pay for outcomes, not software. IDW fees start only after the worker is live and meeting the scope we sign off together, so you see measurable results before you pay for them. (See what one IDW is worth in your business on the ROI calculator.)
Clear the manual work from property operations.
We find the highest-ROI workflow across AP, vendor ops, lease admin, billing, or facilities, map the controls, and show what governed, outcome-owned IDW execution looks like in your environment.