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AI Agents
Specialized capabilities: document processing, language, analytics, and system actions, each doing one defined thing well.
Intelligent Digital Workers that run a complete role.
HachiAI builds and runs Intelligent Digital Workers: governed AI workers that operate a complete role inside your existing ERP, CRM, and legacy systems. Where a generic AI agent handles a task, an IDW™ executes the end-to-end workflows of the role: reading documents, applying your rules, making policy-based decisions, and acting across your systems, with a human in the loop on the exceptions.
24/7Always working, never takes a day off
99%+Accuracy on production transactions
<3 MonthsTypical time to positive ROI
8–14 WeeksTypical time to go live
10M+ transactions100+ workersISO 27001 / 42001GDPR
See an IDW work · 2 minutes
Watch an Intelligent Digital Worker run a live workflow inside a real ERP: reading documents, applying rules, routing an exception, and posting to the system end to end. No slideware, no mock UI.
Agents make an IDW™.
IDWs make a workforce.
Specialized agents combine into a single IDW that runs a complete role, executing its end-to-end workflows; multiple IDWs become your Intelligent Digital Workforce.
An IDW™
Orchestrates those agents to execute the end-to-end workflows of a role, governed from end to end.
Digital Workforce
Many IDWs across functions, scaling capacity without scaling headcount.
Why successful AI takes more than a model.
AI models keep getting more powerful and more widely available. But a successful deployment still depends on much more than the model. Across real production deployments, we have learned that capturing business knowledge, validating requirements, testing against real workflows, governing exceptions, measuring outcomes, and continuing to improve after go-live are what turn AI into reliable operations. Those lessons are built into every Intelligent Digital Worker we deploy.
Business knowledgeReal workflowsGovernanceExceptionsOutcomesImprovement
Perceive Decide Act
IDWs extend beyond task automation.
They run end-to-end roles with governed, auditable judgment: perceive, decide, act.
01
Perceive
Audit evidence captured on every inputRead documents · Work on applications · Read emails · See images & complex UIs · Log into portals & extract data
OCR · Computer Vision · NLP · Document AI · RPA · MCP · Custom APIs
Move beyond task automation to measurable operating capacity.
Task-based automation improves individual steps. It often leaves people coordinating the process, managing handoffs, resolving exceptions, and finishing the work across systems. An IDW operates at the workflow and role level: it connects the steps, executes the work end to end, and creates measurable operating capacity, which shows up as lower operating cost, faster cycle times, and improved accuracy. That is why a role-level IDW produces a more visible and measurable return than isolated task automation.
Browse IDWs by industry and function.
Every IDW here is custom-built for your systems, trained on your workflows, and fully managed by HachiAI.
10 role-based workersFinance & Accounting IDWs
Ten custom-built digital workers for the workflows that fill your finance team's calendar: AP, AR, close, expenses, tax, and treasury.
APARCloseExpensesTaxTreasury
AP Specialist AI Agent
Reads vendor invoices, matches to POs, codes GL accounts, routes exceptions, posts to the ERP. Handles 80% of invoices without a human touch.
AR Collections AI Agent
Monitors aging, sends approved reminder sequences, records replies, identifies disputes, and escalates the accounts that need a person.
Cash Application AI Agent
Reads remittances, matches payments to open invoices, resolves multi-invoice deposits, and posts validated cash directly to the ledger.
Close & Reconciliation AI Agent
Reconciles bank, card, intercompany, and balance-sheet accounts, drafts journal entries, and flags variances for review.
Expense Audit AI Agent
Checks receipts and expense claims against policy, detects duplicates, routes exceptions, and prepares approved reimbursements.
Tax Compliance AI Agent
Assembles filing data, validates supporting evidence, prepares recurring tax submissions, and keeps a complete evidence trail.
Treasury Analyst AI Agent
Consolidates bank balances, forecasts daily cash, tracks liquidity thresholds, and alerts finance before funding gaps appear.
Payroll Administrator AI Agent
Validates payroll inputs, checks exceptions, prepares approved changes, and reconciles payroll outputs to the general ledger.
FP&A Analyst AI Agent
Combines actuals, plans, and operating data, refreshes forecasts, explains variances, and prepares management reporting packs.
Audit & Controls AI Agent
Tests transaction populations, assembles supporting evidence, tracks control exceptions, and prepares audit-ready workpapers.
What sets an Intelligent Digital Worker apart?
Traditional automation gets hard to maintain the moment a workflow, system, document, or exception changes. Your people still end up monitoring the tools, coordinating handoffs, and finishing the work the automation leaves behind.
An Intelligent Digital Worker goes further: a governed digital worker that operates the systems you already use, configured around your processes and controls, and fully managed by HachiAI.
You do not stand up a separate AI operations team to run it. We handle the build, the monitoring, the governance, and the improvements, so your team stays on the business.
Works Across Your Existing Systems
Runs on your existing stack with no migration required. Connects to your ERP, CRM, email, spreadsheets, and 200+ business platforms. No rip-and-replace or major platform migration.
Fully Managed
No AI team to hire or maintain. We implement, operate, support, monitor, and continuously optimize your IDWs, so your team can focus on running the business.
Configured to Your Business
Built around your documents, workflows, business rules, and controls. Performance improves through monitored execution, governed feedback, testing, and approved updates, not uncontrolled self-learning.
Private Deployment Options
Deploy in your private cloud, on-premises, or a HachiAI-managed environment configured to your security, residency, and governance requirements. Your data is never used to train public AI models.
Predictable, Outcome-Based Pricing
Priced against the cost of the role: typically 25-35% of a fully loaded FTE, as a predictable annual license based on workflow volume, systems, and required capacity. No token or per-transaction metering. Fees start only once the worker is live and meeting the scope we sign off together. Size the return for your own volumes on the ROI calculator.
Adaptive, Policy-Governed Execution
Built for the workflows that include unstructured documents, changing inputs, exceptions, and policy-based decisions. An IDW combines AI, rules, APIs, RPA, and human oversight, so workflows can evolve without rebuilding brittle scripts.
Human Oversight & Audit
Your IDW knows when to ask. Anything low-confidence or out of policy routes to a human teammate, and every action it takes is logged with a before-and-after audit record. Reports, dashboards, and daily summaries show leaders exactly what each IDW did, measured against the service levels we agreed.
The agentic control plane
Every IDW runs on a seven-layer control plane that takes it from a chosen model all the way to a governed, measurable outcome.
One governed stack that runs the work end to end, model to outcome. Each layer, in one line:
07Agentic Control Layer
coordinates every layer, monitors execution, and optimizes performance against the outcomes and service levels agreed with you.
06Governance Layer
policy guardrails, scoped permissions, approval gates, human oversight, full audit trails.
05Intelligence Layer
your workflows, rules, exceptions, and documented operating knowledge.
04Integration Layer
validated reads and writes across your ERP, CRM, TMS, and legacy systems.
03Technology Layer
the right tool per step, across LLMs, RPA, vision, ML, and scripts.
02Model Layer
best model per task, from GPT, Claude, and Gemini to local models, with no lock-in.
01Deployment Layer
your private cloud, on-premises, or a HachiAI-managed environment.
We build and run AI workers for the manual work slowing your business down.
We shadow the work, map the workflow and exceptions, build the worker, deploy it inside your systems, and manage its performance against the scope and service levels we agree.
Map
Shadow the work. Document the workflow, systems, volumes, business rules, exceptions, controls, and success measures.
Build
Configure the IDW around your systems, data, rules, and controls. Human oversight, approval gates, and exception handling designed in from day one.
Deploy
Run it inside your ERP, CRM, and applications. No rip-and-replace or major platform migration.
Run
Monitor it 24/7. Handle exceptions. Improve accuracy through governed updates. Billing starts once it is live and meeting the scope we signed off.
Complete roles, run end to end.
Logistics & Supply Chain
A Canadian 4PL logistics provider runs end-to-end freight and billing in C3 at 5x throughput
80% faster end-to-end · 97% POD retrieval across 20+ carriersOperations, FinanceRead Story Real Estate & Facilities MgmtA national senior-living operator automates AP invoice processing in Yardi
65,000+ invoices uploaded to Yardi a year at 96% accuracyFinance, OperationsRead Story Retail & E-CommerceA Canadian luxury menswear retailer automates vendor invoice processing in Jesta
Tens of thousands of invoices processed since go-liveFinanceRead Story Logistics & Supply ChainA LATAM freight forwarder automates accounts receivable in NetSuite
CLP$ 123M+ CollectedFinance, OperationsRead StoryResults are from production deployments, shown anonymized by industry. Logos elsewhere on this site are illustrative of the companies we serve and are not tied to specific results.
Common questions about deploying an IDW™.
What is an Intelligent Digital Worker (IDW)?
An IDW is a governed AI worker that runs a complete job role inside your existing systems: it reads the documents, applies your rules, makes policy-based decisions, acts across your ERP, CRM, and legacy tools, and routes the exceptions to a person. It owns the role, not a single task.
How much does an IDW cost?
An IDW is priced against the cost of adding the same operating capacity, typically 25-35% of a fully loaded FTE for qualified use cases, as a predictable annual license. Final pricing depends on workflow volume, system complexity, exception rates, control requirements, and the capacity you need. There is no token or per-transaction metering. Size the return for your own volumes on the ROI calculator.
ROI calculatorWhen do we pay?
You pay for outcomes, not software. IDW fees start only after the worker is live and meeting the scope we sign off together, so you see measurable results before you pay for them.
ROI calculatorDo we have to replace our ERP or adopt new tools?
No. IDWs work inside the systems you already run, SAP, NetSuite, Dynamics, Yardi, QuickBooks and 200+ others, using certified APIs where they exist and secure UI automation where they do not. No rip-and-replace, no new platform for your team to learn.
How is an IDW different from RPA?
RPA follows fixed scripts and breaks when a screen or field changes. An IDW reads unstructured documents, reasons through exceptions, makes governed decisions, and acts across systems, handling the messy work that breaks rule-based automation, with human approval on the edge cases.
How is this different from a copilot or chatbot?
Chatbots and copilots draft for a human to review. An IDW executes the approved work across your systems: it reads the invoice, validates it, posts to the ERP, sends the confirmation, and closes the loop. Governed operational execution, not conversational assistance.
Is our data secure? Can it run on-premise?
Yes. Your data stays private and is never used to train public models. HachiAI is ISO 27001 and ISO 42001 certified and GDPR compliant, and IDWs deploy in our cloud, your private cloud, or fully on-premise for regulated environments.
How is the work governed?
IDWs never operate unchecked: scoped credentials, policy-based approval thresholds, human review on high-risk writes, immutable before-and-after audit trails, low-confidence escalation, and rollback where an action is reversible, with defined remediation and escalation where it is not. Every action is controlled and reviewable.
Which role needs more capacity?
Tell us where your team needs more capacity. We will show you the IDW that runs the workflows and compare the business case against the cost of adding the same capacity. Size the return for your own volumes on the ROI calculator.