Requests to purchase orders
Teams collect requirements, validate information, create records, route approvals, send orders and capture confirmations across multiple applications.
Move suppliers, inventory and exceptions faster, without replacing the systems you already own.
HachiAI deploys and continuously operates governed Intelligent Digital Workers across procurement, supplier coordination, purchase orders, inventory, replenishment, inbound documents and exceptions. Faster supplier response, cleaner transactions, better inventory decisions, lower administrative cost and more resilient operations.
Full audit trails. Human in the loop. Payment after results. Live in weeks.
Demand signalInventory · Lead time · Open orders
Prepare replenishmentWithin approved rulesHuman approvalPolicy decisions and exceptions
Approved purchase order
Source, decision, approval and action recorded
93%+less buyer processing time in one deployment
100%of supplier invoices three way matched
97%+proof of delivery retrieval across 20+ carriers
5xthroughput
Runs inside the supply chain systems you already own
SAP S/4HANAOracle SCMDynamics 365 SCMJD EdwardsSYSPROEpicor and InforSAP IBPBlue YonderKinaxisCoupaAribaTMS and WMSSupplier portalsEDIand 200+ more.
Supply chain systems are digital. Much of the work between them is not.
Most clients already own ERP, procurement, planning, WMS or TMS platforms. The constraint is the manual coordination around them.
Supplier coordination
Dates, quantities, documents, changes and exceptions move through email, portals, spreadsheets, calls and ERP updates.
Inventory decisions
Planners reconcile demand, supply, lead times, stock, open orders, receipts and location data before acting.
Documents and exceptions
Missing advance shipment notices, mismatches, shortages, late suppliers, quality issues and invoice discrepancies consume expert time.
Planning signals are fragmented
Forecast changes, service levels, promotions, constraints and inventory records rarely align cleanly across tools.
Status work interrupts people
People repeatedly answer supplier, buyer, operations and finance questions by searching multiple systems.
People remain the integration layer, and that is where service, inventory, cost and resilience leak.
Three supply chain IDWs, working alongside your team.
One worker for each core flow of the supply chain operating layer, each custom built and fully managed by HachiAI: designed, deployed and monitored end to end, so planners and buyers keep the trade offs instead of the chasing.
Procurement Coordinator IDW
Captures demand from forms, email, portals or ERP requests, checks policy, budget and required fields, looks up preferred suppliers and contract terms, creates or updates the purchase order, sends it, captures the confirmation and tracks changes. Works with the Purchase Order, Supplier Onboarding and Supplier Performance IDWs.
93%+ less buyer processing time and 9,000+ hours returned a year in one deployment.
Workflow trace
Approved needPassed
ValidatePassed
Source or onboardPassed
Create POPassed
SendPassed
ConfirmPassed
Maintain changesOutcome
Human review on supplier selection, negotiated terms, non standard spend and final approval.Every action logged
Replenishment IDW
Refreshes the operating picture from demand signals, stock, open orders, receipts and lead times, identifies the exception, recommends the replenishment, transfer or shortage response, and acts once it is approved. Works with the Demand Planning, Inventory Optimization and Inventory Control IDWs.
Demand analysed across hundreds of items with purchase orders created after buyer approval, in one deployment.
Workflow trace
Demand signalsPassed
Inventory viewPassed
Identify exceptionPassed
RecommendPassed
ApprovePassed
Replenish or transferPassed
MonitorOutcome
Human review on service levels, safety stock policy, allocation trade offs and network decisions.Every action logged
ASN Processing IDW
Receives the advance shipment notice, validates it against the purchase order, updates the inbound plan, records the receipt, matches invoice, order and delivery evidence, resolves the exception with its owner and synchronizes the systems. Works with the Invoice Match, Supply Risk and Exception Coordinator IDWs.
Measured on ASN completeness, receipt accuracy, two and three way match rate and exception cycle time against your baseline.
Workflow trace
Receive ASNPassed
Validate POPassed
Update inbound planPassed
Record receiptPassed
Match evidencePassed
Resolve exceptionPassed
SynchronizeOutcome
Human review on quality holds, commercial disputes and high value variances; payment approval stays with finance.Every action logged
Supply chain results from live deployments.
Real supplier, document and inbound automations, run end to end across different systems and industries. Client results are shown anonymized by industry.
A Canadian lighting manufacturer automated demand planning, purchase order creation and supplier invoice verification in SYSPRO.
Outcome13,000+ transactions a year, 100% three way matched
Read Story A Canadian logistics provider automated shipments, proof of delivery retrieval and invoicing in C3 across 20+ carriers.
Outcome5x throughput, 97%+ POD retrieval
Read Story A healthcare transport provider books and optimizes dock appointments in C3 from shipment files.
Outcome12,000+ shipment bookings; 4,000+ shipments in 3 months
Read Story ChatGPT and Claude alone cannot run a supply chain at the certainty your service levels demand.
Public models are strong writers and confident guessers. Supplier commitments, inventory and inbound evidence cannot run on guesswork. A governed IDW adds the four things a raw model cannot.
Transaction-grade accuracy
Supplier, item, quantity, date, price, receipt and document information validated before it creates downstream rework, with human approval on the edge cases and a full audit trail.
Controls built in
Supplier rules and thresholds, item, quantity and date checks, service and inventory policies, approval gates and exception paths are part of the workflow, not bolted on. The IDW runs only the controls your team signed off.
Model agnostic
The IDW picks the right model for each step, routed for the best accuracy at the lowest cost, whether Claude, GPT, Gemini or a private local model. You are never locked to one vendor.
Secured and certified
Your supplier and operating data is never used to train public models. A governed operating model supported by audited management systems and contractual controls, deployed in HachiAI managed cloud, your cloud, hybrid or on premises where the use case and contract support it.
What makes the IDW different?
Beyond OCR
OCR only reads the shipment notice. The IDW validates it against the order, updates the plan, records the receipt and keeps the evidence.
Beyond RPA
RPA breaks when a supplier portal or EDI format changes. An IDW handles changing documents, exceptions, unstructured inputs and the judgment calls supply chain work requires.
Beyond a copilot
A copilot suggests, it does not act. The IDW does the repeatable purchasing, planning and inbound work under defined permissions, so your team is not carrying every next step.
Beyond the three core flows.
Not every supply chain opportunity is transaction execution. Some require governed insight above the workflows; some are recurring roles that create supplier friction and inventory risk when evidence is incomplete.
Supplier performance and risk
HachiAI Pulse explains confirmation rates, document gaps, late suppliers, quality events and response patterns, and tracks concentration risk and document compliance.
Inventory insight and planning exceptions
Pulse explains stockouts, excess, lead time changes and allocation pressure, and prioritizes the forecast variances and service level risks that need action.
Cost and service trade offs
Pulse makes expedite cost, inventory holding cost, supplier risk and service impact visible before decisions are made, with approved definitions and source traceability on every answer.
Contract support and supplier inquiries
Extracts terms, milestones, obligations and service commitments; answers routine questions on onboarding, PO status, missing documents, shipment timing and payment readiness.
Quality, compliance and allocation support
Assembles documents, certificates, holds and evidence packs for review; surfaces shortages, substitute options, order priority and location constraints when supply cannot meet demand.
Operating reports
Prepares traceable reports for procurement, planning, finance, operations and leadership.
The portfolio expands role by role without forcing a new supply chain platform or replacing the systems of record.
From your real process to live production, in weeks.
We begin with how a request, a signal or a shipment notice really moves through your operation, then build the worker around it.
Private, governed, audit-ready by default
Supply chain leaders retain relationships, trade offs, approvals and accountability. IDWs execute approved coordination while people keep supplier, commercial, planning, quality and policy decisions.
Approval gates
Strategic sourcing, relationship sensitive, low confidence, novel, high value or policy defined cases route to authorized employees before the IDW acts.
Segregation of duties
The IDW follows your approval matrix. It cannot select the supplier, approve the order and release the payment through one unchecked path.
Audit evidence
Each consequential action records the source, the applied rules, the confidence, the approval, the system action and the before and after evidence.
Data privacy
Your supplier and operating data stays in the deployment environment you choose. The IDW only uses the files, systems and fields needed for the approved workflow.
Rollback and corrections
If an order, receipt or inventory adjustment needs to be reversed or corrected, the workflow keeps the history intact so operations can see what changed and why.
Scoped access
The IDW gets access only to the systems and actions required for its role. Policies, service levels, inventory trade offs, quality decisions, payment authority and supplier relationships remain with the client.
What supply chain leaders ask first.
What is an Intelligent Digital Worker (IDW)?
An IDW is a governed AI worker that runs a complete job role inside your existing systems: it reads the documents, applies your rules, makes policy based decisions, acts across your ERP, planning, WMS and portal tools, and routes the exceptions to a person. It owns the role, not a single task.
Do we have to replace our ERP, WMS or planning tool?
No. IDWs work inside the systems you already run, using certified APIs where they exist and secure application interaction where they do not. The existing applications remain the systems of record.
Where should we start?
With the supply chain area where volume, delay, supplier friction or inventory risk is highest. Purchasing delays point to request to confirmed PO. Setup, documents or bank changes point to supplier onboarding. Planners reconciling signals by hand point to inventory to replenishment. ASNs, receipts and evidence gaps point to inbound documents. Late suppliers or quality issues point to supplier risk. Expert hours spent chasing mismatches point to the exception coordinator. The filter is volume, exception cost, system evidence, a clear owner, an approval path and a baseline.
How is the result measured?
By service, inventory, transaction quality, cost and resilience: cycle time, confirmation rate, exception rate, supplier responsiveness, availability and cost per completed workflow, against the baseline we agree before go live.
Who decides on allocation, service levels and supplier changes?
Your team. The worker prepares the evidence and the recommendation; authorized owners decide on supplier selection, negotiated terms, service and inventory policy, allocation, quality holds and payment.
When do we pay?
You pay for outcomes, not software. IDW fees start only after the worker is live and meeting the scope we sign off together, so you see measurable results before you pay for them. See what one IDW is worth in your business on the ROI calculator.
Find the supplier, inventory or inbound work costing you the most.
We find your highest value supply chain workflow, map the controls, and show what governed, outcome owned execution looks like in your environment.