Requests are incomplete
Employees gather requirements, coding, budgets, supplier information, specifications and approvals across email, forms and spreadsheets.
Procure-to-pay, operated by governed AI workers.
From request to payment, HachiAI deploys and operates Intelligent Digital Workers across purchasing, suppliers, receiving, matching and payables, inside the procurement and finance systems you already own. Lower administrative effort, fewer downstream mismatches, faster supplier response and stronger spend and payment controls, with policy applied consistently and evidence preserved.
Full audit trails. Human in the loop. Payment after results. Live in weeks.
Purchase requestBudget · Supplier · Policy
Check and route approvalWithin approved rulesHuman approvalPolicy decisions and exceptions
Purchase order · Match · Payables
Source, decision, approval and action recorded
13,000+purchasing transactions a year in one deployment
100%of in scope supplier invoices three way matched
97%+AP processing accuracy
Up to 80%less manual effort
Runs inside the procurement and finance systems you already own
Procurement and ERPSupplier portalsReceiving systemsBank and paymentEmail and filesand 200+ more.
The process crosses functions, but the manual coordination still sits with people.
Purchase orders require follow up
Teams create records, send orders, collect confirmations, update dates and quantities, and manage approved changes manually.
Supplier data requires validation
Documents, tax forms, bank details, sanctions checks, duplicate records and master data changes require controlled validation.
Receipts and invoices do not align
Missing receipts, price differences, quantity mismatches, duplicate documents and incomplete evidence create AP exceptions.
Supplier questions interrupt the team
Status, payment, documentation and exception inquiries require people to search multiple systems and respond repeatedly.
Spend control is fragmented
Policy exceptions, supplier terms, purchasing records, receiving evidence and payment readiness are often maintained in separate places.
People remain the integration layer, and that is where cycle time, exceptions, supplier friction and control risk accumulate.
Three procure-to-pay IDWs, working alongside your team.
One worker for each core flow of the buying cycle, each custom built and fully managed by HachiAI: designed, deployed and monitored end to end, so procurement and AP keep sourcing, supplier and payment authority instead of the follow up.
Purchase Order IDW
Takes an approved request, validates fields, coding and budget, checks the supplier and contract, creates the purchase order in the ERP or procurement system, sends it, captures the acknowledgement and manages approved changes. Works with the Procurement Coordinator, Supplier Inquiry and Supplier Performance IDWs.
13,000+ purchasing transactions a year in one deployment, with 93%+ less buyer processing time.
Workflow trace
RequestPassed
ValidatePassed
Check budgetPassed
ApprovePassed
Create POPassed
ConfirmPassed
Maintain changesOutcome
Human review on supplier selection, negotiated terms, non standard spend, final approval and contract interpretation.Every action logged
Supplier Onboarding IDW
Captures onboarding requests, collects tax, bank, insurance and contractual documents, validates completeness and policy rules, runs risk checks, creates or updates the vendor master and activates the supplier. Works with the Master Data, Bank Change and Compliance Evidence IDWs.
Measured on onboarding time, missing documents, duplicate records, bank change exceptions and risk review aging against your baseline.
Workflow trace
IntakePassed
Collect documentsPassed
ValidatePassed
Risk checksPassed
ApprovePassed
Create or updatePassed
NotifyOutcome
Human review on risk approval, bank changes, high risk geography, sanctions exceptions and sensitive data changes.Every action logged
AP Specialist IDW
Captures supplier invoices from portals and inboxes, extracts the data, validates receipts and advance shipment notices against the purchase order, performs the two and three way match, routes approvals, prepares payment readiness and answers routine supplier questions. Works with the Receipt Validation, Invoice Match, Payment Readiness and Supplier Inquiry IDWs.
97%+ AP processing accuracy and up to 80% less manual effort across recognized production deployments.
Workflow trace
Capture invoicePassed
ExtractPassed
MatchPassed
Route approvalPassed
Prepare paymentPassed
RespondPassed
Archive evidenceOutcome
Human review on payment release, write offs, disputed obligations, sensitive suppliers and high value exceptions.Every action logged
Procure-to-pay results from live deployments.
Real purchasing and payables automations, run end to end across different systems and industries. Client results are shown anonymized by industry.
A Canadian lighting manufacturer automated demand planning, purchase order creation and three way invoice verification in SYSPRO.
Outcome93%+ less buyer processing time
Read Story A multinational metal manufacturer processes 14,000+ supplier invoices across three countries in SAP and Oracle JD Edwards.
Outcome5x throughput, 95%+ fewer booking errors
Read Story A national senior living operator automated 30,000+ AP query responses in Yardi.
Outcome2,400+ hours reclaimed
Read Story ChatGPT and Claude alone cannot run payables at the certainty your controls demand.
Public models are strong writers and confident guessers. Purchasing and payment cannot run on guesswork. A governed IDW adds the four things a raw model cannot.
Transaction-grade accuracy
97%+ AP processing accuracy across recognized production deployments, with human approval on the edge cases and a full audit trail behind every PO, match and posting.
Controls built in
Approved sourcing rules, budgets and approval thresholds, supplier risk and bank checks and segregation of duties are part of the workflow, not bolted on. The IDW runs only the controls procurement and finance signed off.
Model agnostic
The IDW picks the right model for each step, routed for the best accuracy at the lowest cost, whether Claude, GPT, Gemini or a private local model. You are never locked to one vendor.
Secured and certified
Your supplier and payment data is never used to train public models. A governed operating model supported by audited management systems and contractual controls, deployed in HachiAI managed cloud, your cloud, hybrid or on premises where the use case and contract support it.
What makes the IDW different?
Beyond OCR
OCR only reads the invoice. The IDW matches it to the PO and receipt, routes it, posts it and records the evidence.
Beyond RPA
RPA breaks when a supplier portal or document format changes. An IDW handles changing documents, exceptions, unstructured inputs and the judgment calls payables work requires.
Beyond a copilot
A copilot suggests, it does not act. The IDW does the repeatable purchasing and payables work under defined permissions, so your team is not carrying every next step.
Beyond the core flows.
Not every P2P opportunity is transaction execution. Some require governed insight; some are recurring roles that create exceptions and control exposure when evidence is incomplete.
Spend visibility and compliance
HachiAI Pulse explains spend, off contract activity, category movement, supplier concentration and budget pressure, and monitors policy exceptions and approval thresholds.
Supplier performance and working capital
Pulse tracks confirmations, delays, quality events and response patterns, and surfaces early payment, payment term and cash timing opportunities.
Exception and control intelligence
Pulse identifies the root causes of mismatches, missing evidence and repeat supplier issues, and highlights approval behavior, segregation of duties concerns and policy breaches, with approved definitions and source traceability on every answer.
Contract support
Extracts terms, milestones, renewals, obligations and evidence to support P2P execution.
Accruals and commitments
Supports period end commitments, goods received not invoiced, and the evidence needed for accruals.
Master data stewardship and audit packs
Monitors supplier master changes, bank detail changes, risk flags and duplicate records, and assembles request, approval, PO, receipt, invoice and payment evidence for review.
The portfolio can expand role by role without forcing a new finance platform or replacing the systems of record.
From your real process to live production, in weeks.
We begin with how a request really moves to a paid invoice, then build the worker around it.
Private, governed, audit-ready by default
Procurement, AP and finance keep sourcing, spend, supplier and payment authority. The IDW acts only through approved tools, credentials, tolerances, thresholds and documented procedures.
Approval gates
Budgets, sourcing decisions, supplier risk, contract terms, price exceptions, payment releases and high value transactions wait for the authorized person before the IDW acts.
Segregation of duties
The IDW follows your approval matrix. It cannot create a supplier, approve the invoice and release the payment through one unchecked path.
Audit evidence
Every request, evidence item, decision, approval, system action and before and after state is recorded for review.
Data privacy
Your supplier, bank and payment data stays in the deployment environment you choose. The IDW only uses the files, systems and fields needed for the approved workflow.
Rollback and corrections
If a PO, match or posting needs to be reversed or corrected, the workflow keeps the history intact so finance can see what changed and why.
Scoped access
The IDW gets access only to the systems and actions required for its role. Novel suppliers, uncertain matches, missing evidence, non standard terms, sensitive payments and policy breaches are escalated to a person.
What procure-to-pay leaders ask first.
What is an Intelligent Digital Worker (IDW)?
An IDW is a governed AI worker that runs a complete job role inside your existing systems: it reads the documents, applies your rules, makes policy based decisions, acts across your procurement, ERP and payment tools, and routes the exceptions to a person. It owns the role, not a single task.
Do we have to replace our ERP or procurement platform?
No. IDWs work inside the systems you already run, using certified APIs where they exist and secure application interaction where they do not. The ERP stays the system of record.
Where should we start?
With the P2P area where manual effort, supplier friction, control risk or payment delay is highest. AP exceptions and supplier invoices point to invoice match. Supplier setup, bank changes or compliance checks point to supplier onboarding. Requisitions, approvals and PO creation point to request to PO. Status questions and repeated follow ups point to supplier inquiry. Receiving evidence, ASNs and delivery notices point to receive to match. Off contract spend and approval behavior point to spend control.
How is the result measured?
From request to payment, not by the number of isolated tasks automated: request to PO cycle, confirmation rate, onboarding time, match rate, exception cycle time, cost per invoice, straight through processing and payment readiness, against your baseline.
Does the IDW release payments?
No. Payment approval and release stay with finance. The IDW prepares payment readiness with the evidence attached; your team approves and releases every payment.
When do we pay?
You pay for outcomes, not software. IDW fees start only after the worker is live and meeting the scope we sign off together, so you see measurable results before you pay for them. See what one IDW is worth in your business on the ROI calculator.
Find the supplier side work costing you the most.
We find your highest value purchasing or payables workflow, map the controls, and show what governed, outcome owned execution looks like in your environment.