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Automotive & Manufacturing

Automating Accounts Payable, Accounts Receivable, and Cash Applications Across Canada, the USA, and Mexico,

IDWs read invoices and remittances, match them against purchase orders and receipts, post transactions into SAP and Oracle JD Edwards, and escalate only exceptions

Client Overview

A multinational manufacturer supplying custom metal components to the commercial vehicle, automotive, military, agricultural, construction, and consumer goods sectors for more than 45 years. Operating across Canada, the United States, and Mexico, the company serves Tier 1 and Tier 2 manufacturers from early-stage design through final production.

The Challenge

35,000 InvoicesProcessed annually
5-7% Error RateIn bookings, required rework
3 Different ERPsManaged across 3 locations
8-10+ HoursOf manual work per day

Three Countries on Disconnected ERPs

The organization operated finance functions across Canada, the United States, and Mexico using different ERP environments. SAP supported U.S. operations, while Oracle JD Edwards supported Canada and Mexico. Invoices arrived through Outlook, supporting information was maintained in Excel, and finance teams followed country-specific processes. The result was a fragmented operation with limited standardization and heavy reliance on manual effort.

Repetitive Manual Entry at Scale

For each of roughly 35,000 invoices a year, staff verified purchase order pricing and quantities, resolved pricing differences, before entering the details into SAP or Oracle JD Edwards, and filed the document by hand. Cash application was harder still: payments from large customers rarely matched a single invoice, so a misread amount left money unapplied and the ledger wrong.

Month-End Bottlenecks and Errors

Workloads peaked during month-end close when accuracy and speed were most critical. Manual processing resulted in a 5–7% error rate, creating rework, delayed reconciliations, unapplied cash, and slower financial reporting.

The IDW Solution

Intelligent automation across the finance workflow

1 Supplier Invoices (A/P) Automation

The IDW processes supplier invoices from shared folders across all three countries, handling both manual invoices and matched receipts. The IDWs read and extract invoice data, validate amounts, and perform three-way matching between invoices, purchase orders, and receipts.. Only genuine discrepancies, such as quantity and pricing variances, are routed to finance staff review.

2 Customer invoices (A/R) Automation

The IDW automates the entire accounts receivable process from data collection to invoice preparation and invoice delivery. It gathers shipping information from SAP, validates pricing against DAS8 (a reporting tool used for JD Edwards), creates invoices in SAP or Oracle JD Edwards, and automatically delivers them to customers via email. This eliminates manual data entry, improves billing accuracy, and accelerates the invoicing process.

3 Cash Application

IDWs process remittance advice and deposit information, match incoming payments to open invoices, clear transactions, and ensure customer payments are accurately applied. Exceptions such as tax variances, deductions, or rebill discrepancies are automatically escalated for review.

Visual Process Breakdown

Smart Validation Logic

Document Understanding

Reads invoices and remittances regardless of supplier format, extracts key information automatically.

Field Extraction

Identifies PO numbers, line items, quantities,price and payments information while flagging missing data.

Three-Way Matching

Validates invoices against purchase orders and receipt before posting

Financial Validation and Balancing

Confirms transactions balance correctly before posting, and applies country-specific tolerances.

Audit Trail Integrity

Links every posted transaction to ERP journal entries and supporting documentation creating a complete audit trail..

Exception Management

Routes unmatched transactions, discrepancies, and unapplied cash to the appropriate reviewer.

Systems & Integrations

Connect to existing systems through UI automation, APIs, and database connectors.

Business Outcomes

14,000+Invoices processed across three countries
170+Vendors covering 80% volume
2000+ hrsReclaimed annually,
95% +Booking error reduction
5xIncrease in throughput from offloading work to IDWs

Explore how Intelligent Digital Workers can automate finance operations across multiple locations, countries, and ERP systems. Contact HachiAI to schedule a demonstration.

This solution is ideal for manufacturers and multi-location organizations running high-volume finance operations across multiple countries, ERP systems, or business units. It is particularly valuable for organizations seeking to streamline Accounts Payable, Accounts Receivable, Cash Application, and month-end close activities.