Automating Co-Packaging Ops of a CPG.

increase inventory accuracy, manage varying order demand and uncover revenue opportunities by automating co-packaging operations of a multinational CPG company.

3x Increased Efficiency
> 75% Cost Reduction
100% Accuracy
3 Months Payback Period

Background

Co-packaging is a critical strategic component of CPG supply chains. This Case Study covers the operations team at a co-packager that is part of a leading multinational CPG company’s supply chain.

This operations team is tasked with

Receiving goods in bulk
Repackaging the goods in retail ready formats
Shipping out the packaged orders to retail stores.
Using SAP ERP system modules to manage the process:
- Using SAP ERP system modules to manage the process:
- Tracking any damages / losses during packaging
- Tracking order completion upon repackaging

The team must also continuously update a separate SAP ERP system, operated by the CPG company, comprised of the same data to ensure inventory accuracy and visibility at all times.

MAJOR CHALLENGES

1000s of SKUs to be tracked and reconciled across two instances of SAP lacking integrated
24x7 capacity needed to handle unpredictable seasonal order volume
Significant delays and rework due to errors in manual data entry and redundant tasks
Multi Million $ Integration required over 12+ months

SUCCESS

We created agile, non-intrusive bots (IDCWs) that seamlessly integrate into existing systems, assisting workers with necessary yet redundant tasks.
This approach ensured:

No new integrations needed
Immediate Increased Efficiency
Value Delivered on a Daily Basis
100% Accuracy
Assistance 24x7x365

Keys Skills Exercised:

Multi-Platform Login Access
Data Reading and Extraction
Data Entry and Migration
Searching and sorting
Reconciliation
Categorization
Updates & Corrections
Error Detection and Escalation

Achieved Results

75% Cost Reduction
3x Decreased Cycle Time
3 Months Payback
Period ROI from Day 1
12 of 14 Tasks Automated
1000+ SKUs
100+ Daily Orders

APPROACH

Intelligent Digital Co-Workers (IDCWs):

Created without any coding by combining 10+ existing microskills to automate tasks efficiently. They seamlessly emulate human actions, automating workflows across two SAP ERPs without custom software development or costly system integrations.

ABOUT HACHI

HACHI is a Hyper Automation platform for training Digital Co-Workers (Bots) to automate complex workflows as per job descriptions using a no-code approach. All possible human gestures and actions are pre-coded and readily available to read, interpret, write & transform data, make decisions and even manage escalations. Alongside the existing team, these Bots can be rapidly trained to perform tasks just like people, by emulating human actions across existing applications without the need for custom software development or costly system integrations effort on a variety of platforms such as mobile, tablet, web, desktop and even legacy CLI based systems non-intrusively.

Website: https://hachiai.com

Office: 207 Queens Quay West, Suite 320, ON M5J1A7

APPLICABLE INDUSTRIES

KEY BENEFITS OF AN IDCW

Elimination of High-Volume, Repetitive Tasks
High-Speed & Consistency
High Accuracy & SLA adaptability
Complete automation of Standardized & Rules-Based tasks
Scalability & Capacity Increases

WORKFLOW-BASED AUTOMATION

Finance & Accounting
Sales Process
HR Support Assistant
Contact Center
Supply Process