Automating Co-Packaging Ops of a CPG.

increase inventory accuracy, manage varying order demand and uncover revenue opportunities by automating co-packaging operations of a multinational CPG company.

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    3x Increased Efficiency

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    > 75% Cost Reduction

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    100% Accuracy

  • 3 Months Payback Period


Co-packaging is a critical strategic component of CPG supply chains. This Case Study covers the operations team at a co-packager that is part of a leading multinational CPG company’s supply chain.

This operations team is tasked with

  • Receiving goods in bulk
  • Repackaging the goods in retail ready formats
  • Shipping out the packaged orders to retail stores. 
  • Using SAP ERP system modules to manage the process:
    • Using SAP ERP system modules to manage the process:
    • Tracking any damages / losses during packaging
    • Tracking order completion upon repackaging

The team must also continuously update a separate SAP ERP system, operated by the CPG company, comprised of the same data to ensure inventory accuracy and visibility at all times.


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    1000s of SKUs to be tracked and reconciled across two instances of SAP lacking integrated

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    24x7 capacity needed to handle unpredictable seasonal order volume

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    Significant delays and rework due to errors in manual data entry and redundant tasks

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    Multi Million $ Integration required over 12+ months

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We created agile, non-intrusive bots (IDCWs) that seamlessly integrate into existing systems, assisting workers with necessary yet redundant tasks.
This approach ensured:

  • No new integrations needed
  • Immediate Increased Efficiency
  • Value Delivered on a Daily Basis
  • 100% Accuracy
  • Assistance 24x7x365

Keys Skills Exercised:

  • Multi-Platform Login Access
  • Data Reading and Extraction
  • Data Entry and Migration
  • Searching and sorting
  • Reconciliation
  • Categorization
  • Updates & Corrections
  • Error Detection and Escalation

Achieved Results

  • 75% Cost Reduction
  • 3x Decreased Cycle Time
  • 3 Months Payback
  • Period ROI from Day 1
  • 12 of 14 Tasks Automated
  • 1000+ SKUs
  • 100+ Daily Orders
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Intelligent Digital Co-Workers (IDCWs):

Created without any coding by combining 10+ existing microskills to automate tasks efficiently. They seamlessly emulate human actions, automating workflows across two SAP ERPs without custom software development or costly system integrations.


HACHI is a Hyper Automation platform for training Digital Co-Workers (Bots) to automate complex workflows as per job descriptions using a no-code approach. All possible human gestures and actions are pre-coded and readily available to read, interpret, write & transform data, make decisions and even manage escalations. Alongside the existing team, these Bots can be rapidly trained to perform tasks just like people, by emulating human actions across existing applications without the need for custom software development or costly system integrations effort on a variety of platforms such as mobile, tablet, web, desktop and even legacy CLI based systems non-intrusively.

Website: https://hachiai.com

Office: 207 Queens Quay West, Suite 320, ON M5J1A7

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Jahan Ali





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    Finance & Accounting

  • sales-processing

    Sales Process

  • hr support

    HR Support Assistant

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    Contact Center

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    Supply Process